Privacy policy

When you browse Essentyal Store or place an order, we may collect information you provide, including your name, phone number, delivery address, order details, and messages sent to customer support.

• Contact and delivery details entered at checkout.
• Products, quantities, order value, and cash-on-delivery status.
• Basic device, browser, cookie, and website-usage information.

• Process, confirm, deliver, and support your orders.
• Communicate about order status, returns, or customer-service requests.
• Improve store performance, product selection, and shopping experience.
• Detect misuse, protect the store, and meet legal obligations.

Essentyal Store serves customers in Pakistan and offers cash on delivery. Order information may be processed through our connected WooCommerce store and shared with delivery partners only as needed to confirm, fulfil, collect payment for, and support an order.

Your cart and favorites may be stored on your device so they remain available when you return. Cookies and similar storage may also remember preferences, keep shopping features working, understand visits, and improve the website. Clearing browser data can remove saved cart and favorite items.

We do not sell personal information. Information may be shared with trusted service providers that support website operation, order fulfilment, delivery, fraud prevention, or legal compliance. Reasonable safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.

Information is kept only as long as reasonably needed for orders, support, accounting, fraud prevention, and legal requirements. You may ask Essentyal Store to review or correct information associated with you, subject to applicable law and records we must retain.

This policy may be updated as the store, services, or legal requirements change. The latest version will always appear on this page with its updated date.